give you a great ROI?
that drives IT change?
a competitive advantage?
in IT initiatives?
with your IT department?
Your company is unlike any other, so why settle for a pre-packaged IT setup? In the constantly changing world of technology, you need a Partner that brings balanced, informed solutions that are custom-tailored for your business.
IT perfection comes from a balanced approach to your systems – the technical Yin and business Yang. We look at your unique situation with years of technical experience in network architecture, server specialties and best practice standards. We balance the tech with strong business acumen – resourceful and fiscally astute. We communicate with management in plain English.
Working with PC Doc, you get technical perfection.
There is only one network for you – your perfect network. It will allow your staff to be highly productive and achieve results beyond your expectations.
First, we get to know your business. Tell us about what you do: What are the big-picture goals for your company? How will you get there? What about your current technology is not working towards those goals?
During our in-depth discovery we find out where the inefficiencies are in your business processes. We examine each person's job within your company to find how technology can better support them. We inspect the configuration of your servers and peripherals, and electrical and speed tests are done to establish the baseline of your infrastructure.
You might be surprised by what we find at this stage – potential problems flying just below the executive's radar.
We came, we saw, and now we report our findings. Our report contains a thorough description of all the symptoms your business had been experiencing, their root causes and strategies for implementing solutions.
With your business goals in mind, we will present our findings with Critical, Recommended and Optimal solutions. These strategies will lay the foundation for improved long-term company growth.
This is also known as the Relief phase. For all the times of frustration and lost productivity, it is time to say, "It will be OK and we can move on." We often get a sense of hope and relief from our client's staff when we come in to implement. They can now focus on their job – the "tech" will simply get out of the way.
For day-to-day operations, we assign a dedicated IT Service Rep to your account. Their job is to take complete responsibility and accountability for managing your technical business needs as they grow and change.
Over time, you will hire new staff and computers will be replaced. You may simply need to buy a new photocopier but don't know which one. Your PC Doc Service Rep will be there to answer any questions.
Our key role as your IT Business Manager is to manage the intangible environment of technology for all of your staff. We initiate discussions with your senior team and staff to find the best solutions for your technology. We then manage all of your other technology vendors to guarantee hassle-free satisfaction.
Collaborating for a unified plan
One stop shopping with someone you can Trust. We speak, read, write and translate several technical languages. Whether it is with your internet provider, software vendor, phone system vendor or electrician, we speak their language.
Decisions made with each vendor require a deep understanding of your organization's goals and can be time consuming. When neither party takes this time, costly mistakes and purchases are made. We will manage all of your technology vendors with your best interest at heart - saving a lot of time, money and aggravation.
We speak English with a technical dialect.
The art of creating your perfect network comes from 3 key points:
- Deep level of technical experience.
- Balancing cost and production expenses.
- Achieving technical convenience for your business.
We understand that, for most organizations, a network is a simple means for computers to communicate. When you work with PC Doc, networks are designed as a strategic investment for your future.
We assess your current servers and suggest ways to improve its productivity. If your server is not helping to achieve your business goals, we design one that will. We do not just order Server Combo #1, 2 or 3 from a website or purchase a box from a store. We design your server from the ground up with your specific infrastructure in mind.
Your server's time is valued in $1000s per hour. You cannot afford any downtime resulting from sub-par hardware or improper installation.
President
Cableteksystems
You took care of everything which made for a stress free installation for the client and ourselves. Elizabeth sat down with the client and discussed in detail the expectations and the schedule that would be followed while Phillip clearly communicated to us what was being done and when our involvement was required if at all. It was one of the easiest projects we have ever been involved with.
Executive Director
Fred Victor Centre
A high degree of technical expertise – they were able to diagnose and correct problems that other IT vendors could not. An ability to listen to the client, understand our work and mandate and to develop IT solutions that meet the strategic needs of the organization. Always being mindful of completing work or developing IT solutions in a manner that is cost effective for the client.
Controller
Gold Park Homes
For several years our company's IT functions had been handled by a series of IT consultants who had mainly only dealt with issues as they occurred. As a result we were living on borrowed time. Since PC Doc became our IT consultant, significant improvements have been made to our IT system, some of which have been accomplished at very little cost.
Executive Director
Not for Profit
Enter PC Doc – technically savvy, patient, discreet and most of all professional. They took the time to assess our needs realistically and developed a short and long term plan for our needs. We were given options that fit our price range but without the compromise of quality. We experienced a comprehensive follow up and ongoing open door that allowed us to ask questions and query changes which in turn were patiently answered and explained.
(416) 456-7649
3344 Tasmania Drive
Mississauga, L4Y 2L3
General inquiries: elizabeth@thepcdoc.ca
Technical inquiries: phillip@thepcdoc.ca